Refund Policy

Q: Does Flowers for Her provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: Do you offer a refund if I don't like the product?

A: Absolutely! 

If an order is filled and delivered on time and there is a question as to the quality of the arrangement then we will gladly replace the arrangement. To request a replacement we must be contacted within 24 hours of the delivery. Bear in mind that flowers are perishable. Proper care is required. It is the responsibility of the recipient to follow any care instructions provided. No refunds or replacements will be made for any order should the recipient or sender not notify us within 24 hours of the original service date.

If we are unable to provide you with a replacement or accommodate your delivery request, we will refund you the entire order amount.

 

If you have any additional questions that has not been addressed in our FAQ. Please contact us at flowersforherchicago@gmail.com and we will get back to you as soon as possible.